Privacy Policy for Local House Care Pros
Last Updated: 30th September 2025
Welcome to Local House Care Pros, located in South Lake Tahoe, CA. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you use our website, https://localhousecarepros.com/, and our services.
By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you or your household (“Personal Information”). This includes:
- Information You Provide Directly:
- Contact Information: Name, email address, phone number, physical address (for service purposes).
- Service Information: Details about your pest problem, property type, and service history.
- Payment Information: Credit/debit card numbers, billing address (processed securely by our third-party payment processors).
- Communication Records: Records of your correspondence with us (e.g., emails, chat logs, call recordings for quality assurance).
- Information Collected Automatically:
- Website Usage Data: When you visit our website, we may collect your IP address, browser type, device information, pages viewed, and the time and date of your visit. We use cookies and similar tracking technologies for this purpose.
- Location Data: We may collect general location data (e.g., your city or ZIP code) based on your IP address to provide localized service information.
- Information from Third Parties:
- We may receive information from business partners, such as online scheduling platforms or lead generation services, consistent with your permissions with those parties.
How We Use Your Information
We use the information we collect for the following business purposes:
- To provide, schedule, and manage our pest control services.
- To process your payments and send you invoices.
- To communicate with you about your appointments, service updates, and safety information.
- To respond to your inquiries, comments, or customer service requests.
- To send you marketing and promotional communications (where you have consented to receive them).
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our legal rights.
How We Share Your Information
We do not and will not sell your Personal Information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We share information with trusted third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These partners are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- Right to Know: You have the right to request that we disclose to you the categories and specific pieces of Personal Information we have collected about you, the sources of that information, the business purpose for collection, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request the deletion of your Personal Information that we have collected, subject to certain exceptions.
- Right to Correct: You have the right to request correction of inaccurate Personal Information we maintain about you.
- Right to Opt-Out of Sale/Sharing: We do not sell your Personal Information. We may share it for cross-context behavioral advertising (e.g., targeted ads on other sites). You have the right to opt-out of this “sharing” of your Personal Information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please submit a verifiable consumer request to us by:
- Emailing us at: localhousecarepros@gmail.com
- Calling us at: +1 530-539-1555
- Visiting our website: https://localhousecarepros.com/
We will respond to your request within the timeframes required by law.
Data Security
We implement reasonable and appropriate security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure.
Data Retention
We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).
Cookies and Tracking Technologies
Our website uses “cookies” to enhance user experience. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.
Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage you to read the privacy statements of any other site that collects personally identifiable information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Local House Care Pros
Address: 820 Michael Dr, South Lake Tahoe, CA 96150, USA
Phone: +1 530-539-1555
Email: localhousecarepros@gmail.com